Terms of service
The rules for using MetaClick: your account, your subscription, the content we make for you, and what happens when you connect Instagram and let us publish on your behalf.
Last updated September 25, 2026
By accessing or using MetaClick's services, you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and MetaClick AI LLC, a North Carolina limited liability company ("MetaClick," "we," "us," or "our"). If you do not agree to these Terms, do not use our services.
These Terms should be read alongside our Privacy Policy, which is incorporated by reference.
To use MetaClick, you must:
If you are using MetaClick on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
MetaClick provides an AI-powered marketing platform built around an autonomous "Creative Director" agent. The agent learns your brand from your website and what you share with it, and plans, writes, and generates social-media content on your behalf — including images, carousels, and video — then organizes it into a schedulable content calendar for your review and approval. You interact with the Creative Director through a chat interface in your browser and, if you opt in, by email. If you connect an Instagram account, the Creative Director can also publish the posts you approve to that account at their scheduled times, as described in Section 11. The platform operates on a subscription basis and requires an active account. Service availability is not guaranteed at all times.
When you create an account, you agree to:
You may sign in using third-party authentication providers (e.g., Google), subject to that provider's terms. We may suspend accounts where we suspect unauthorized access.
Access to MetaClick is provided through a recurring subscription. Each plan provides access to our content-generation service up to the limits of that plan, as described at the time of purchase. Your Creative Director manages content generation on your behalf within your plan, so you do not need to track usage yourself. To keep the service reliable for everyone, we may apply reasonable usage and fair-use limits; if you reach your plan's limits, we may pause further generation until your next billing cycle or invite you to move to a higher plan.
All payments are processed by our third-party payment processor. By subscribing, you agree to our payment processor's terms of service for payment processing. All prices are in US dollars and may exclude applicable taxes. We reserve the right to change pricing with at least 30 days' notice.
When you start a subscription, you authorize us and our payment processor to charge your payment method the applicable recurring fee each billing cycle. Unless a plan is described as a fixed-term promotion, subscriptions automatically renew at the then-current price until you cancel. Promotional plans (such as beta memberships) bill for their stated term and then either end or convert to a standard plan, as disclosed at the time of purchase.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you keep access through that period, and we do not provide prorated refunds for partial periods except where required by law. We may change subscription pricing with at least 30 days' notice, effective at your next renewal.
Subscription fees already billed for the current period are non-refundable except where required by law; canceling stops future renewals. If you believe you are entitled to a refund due to extraordinary circumstances, please contact [email protected].
You retain ownership of all content you provide to us, including brand profiles, uploaded images, and text inputs. You grant MetaClick a non-exclusive, worldwide license to use your content solely for the purpose of providing our services to you. This license terminates when you delete your account, subject to any legal data retention requirements.
Images, carousels, and video generated through our platform are created by AI models operated by third-party providers. You receive a broad, non-exclusive license to use generated content for both commercial and non-commercial purposes, including marketing. MetaClick does not claim ownership of content generated for you. You acknowledge that, due to the nature of AI generation, other users could independently generate similar content.
Generated images may include digital watermarks — invisible markers embedded by our AI service providers that indicate AI-generated content. You must not attempt to remove, alter, or circumvent these watermarks. Watermarks may be detectable by AI content detection tools. You are responsible for complying with any legal requirements regarding disclosure of AI-generated content in your jurisdiction.
The MetaClick platform, brand, design, and underlying technology are owned by MetaClick AI LLC. You may not copy, modify, distribute, or reverse-engineer any part of the platform.
You agree not to:
We reserve the right to refuse generation of content that violates these guidelines. Content that is removed due to policy violations counts toward your plan's usage and will not be restored or refunded.
Our service is designed for individual and business marketing use. Excessive automated usage or bulk generation outside of normal platform use may result in rate limiting or account restrictions. We reserve the right to throttle or restrict usage that impacts platform performance for other users.
Our AI models include built-in safety filters. We may review flagged content at our discretion and reserve the right to remove content that violates our policies. Repeated violations may result in account suspension or termination. Content moderation decisions are made at our sole discretion.
Our platform relies on third-party services to operate, including:
Service availability depends on these third-party providers. We are not responsible for outages, changes, or issues caused by third-party services. You acknowledge that these providers have their own terms of service and privacy policies. For details on what data is shared with service providers, see our Privacy Policy.
You may connect an Instagram account so that MetaClick can publish approved posts to it. Connecting is optional; without it, you download the content MetaClick makes and publish it yourself. Instagram allows publishing from apps only for professional (Business or Creator) accounts. By connecting an account, you confirm that you are authorized to publish to it and you authorize MetaClick to publish on your behalf, limited to posts you have approved, at the times shown on your calendar. MetaClick acts on your instructions when it publishes.
Nothing publishes without your approval of the specific post and its scheduled time. When you approve through chat or an email reply, the Creative Director will name the post and time and ask you to confirm before treating it as approved. You may withdraw an approval or reschedule a post at any time before publishing begins; once publishing has started, it cannot be stopped. You are responsible for reviewing each post, including its images, caption, hashtags, and image descriptions, before you approve it.
You are responsible for what is published to your account: that it is accurate, that you hold the rights to any logo, photo, or brand material you provide, and that it complies with Instagram's terms, community guidelines, and any advertising, disclosure, or industry rules that apply to your business. You are responsible for keeping your Instagram account in good standing. Where Meta's rules call for it, MetaClick marks published posts as made with AI, and Meta may display its own notice on such posts.
Publishing depends on Meta's systems, which are outside our control. Meta may delay, reject, restrict, or remove a post, limit how many posts an account can publish, or revoke MetaClick's access. When a post cannot be published, MetaClick shows the reason on your calendar and, where possible, offers a retry. A post that misses its scheduled time is not published later without your say-so. MetaClick cannot edit or remove a post once it is live; you do that in Instagram. To the extent permitted by law, MetaClick is not liable for the consequences of a post you approved or for any action Meta takes on your account.
You may disconnect your Instagram account at any time in Settings. Disconnecting stops all publishing and deletes the access token Meta issued to MetaClick for your account. Removing MetaClick from your Instagram account's connected apps has the same effect. Approved posts remain on your calendar for you to download and publish yourself.
Your use of Instagram, including posts MetaClick publishes there, is governed by Meta's Terms of Use and related policies, which you agree to follow. For what we send to and receive from Meta, see our Privacy Policy.
We strive to provide reliable service but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue features at any time with or without notice. Scheduled maintenance may cause temporary unavailability. Updates to AI models by our providers may affect the style or quality of generated content. We are not liable for service interruptions.
You may delete your account at any time from Settings › User info, or by contacting [email protected]. Account deletion removes your profile, brand data, generated images, and any Instagram access token. Payment records may be retained as required by law. Active subscriptions will be canceled. Our Privacy Policy describes how to request deletion and what is removed.
We may suspend or terminate your account for:
Upon termination, your license to use the service ends immediately. Where possible, we will provide a reasonable period for you to download your generated images before data is deleted.
The service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, MetaClick's total liability to you for any claims arising from or related to these Terms or your use of the service shall not exceed the total amount you paid to MetaClick in the 12 months preceding the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, profits, or business opportunities. Some jurisdictions do not allow these limitations; in such cases, our liability is limited to the maximum extent permitted by applicable law.
While we implement reasonable safeguards, we do not guarantee against data loss. You are responsible for maintaining your own backups of important content. We recommend downloading and storing generated images outside the platform. We are not liable for data loss due to system failures, third-party provider issues, or events beyond our control.
You agree to indemnify and hold harmless MetaClick, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict of law principles. If you have a dispute with MetaClick, you agree to first attempt to resolve it informally by contacting us at [email protected]. If the dispute is not resolved within 30 days, the courts of North Carolina shall have exclusive jurisdiction.
Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, internet or infrastructure outages, third-party service failures, and power failures.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and MetaClick regarding the use of our services, and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision. No waiver shall be effective unless made in writing.
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights in connection with a merger, acquisition, or sale of assets.
Notices to you will be sent via email to the address associated with your account. Notices to us should be sent to [email protected].
You agree to comply with all applicable export control and sanctions laws. You will not use the service in any jurisdiction where such use would be prohibited by applicable law.
If you have any questions about these Terms, including billing or legal inquiries, you can reach us at [email protected].